1 Festival Square, Edinburgh, EH3 9SR, United Kingdom
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Image 1 of Sheraton Grand Hotel & Spa
Image 2 of Sheraton Grand Hotel & Spa

Sheraton Grand Hotel & Spa Overview

First Impressions

Walking into the Sheraton Grand Hotel & Spa on Festival Square, you immediately get that “this is serious luxury” feeling. The lobby has this grand, polished elegance that somehow doesn’t feel stuffy — I mean, it’s a five-star property, so you’d expect the marble and crystal, but there’s something genuinely welcoming about the atmosphere. The staff actually seem happy to see you, which honestly isn’t always a given at hotels this upscale.

Location & Neighborhood

You know what really struck me about this place? The location is absolutely spot-on in Edinburgh. Festival Square puts you right in the thick of things — you can walk to the Old Town, the castle’s practically next door, and Princes Street shopping is just a few minutes away. During festival season, you’re literally at the center of everything, and couples seem to particularly love it here for the romantic charm of stepping out your hotel door into historic Edinburgh.

The Room Experience

The beds here are genuinely something special — and I’m usually pretty skeptical about hotel bed claims. But after a long day walking around the city, sinking into one of these was like a small miracle. The room itself felt spacious and well-thought-out, with those floor-to-ceiling windows that let in all that beautiful Scottish light. The marble bathroom was larger than my first apartment, honestly, and the rainfall shower was exactly what you need after trudging up and down Edinburgh’s hills.

Dining & Amenities

Breakfast here covers all the bases — they do a proper continental spread plus vegetarian options that actually look appealing. The restaurant has this sophisticated but not intimidating vibe, and the spa is where this place really shows off its luxury credentials. There’s parking available too, which is honestly a godsend in Edinburgh where finding a spot can feel like winning the lottery.

Why Guests Love It

What really tells you something about a place is how many people come back — and this hotel has more repeat guests than most properties I’ve stayed at. After spending time here, I totally get it. It’s that rare combination of genuine luxury without the pretension, plus a location that makes you feel like you’re living in the best possible version of Edinburgh. Whether you’re here for the festivals, exploring the city, or just want to feel properly pampered for a few days, this place delivers on all fronts.

The luxury concierge service in Edinburgh secures royal garden soirees, after-hours gallery previews, and helicopter jaunts to Highland estates.

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Image 4 of Sheraton Grand Hotel & Spa

Facilities

General:

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Parking:

  • Electric vehicle charging station

Outdoors:

  • Outdoor furniture
  • Terrace

Wellness:

  • Kids’ pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Full body massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun loungers or beach chairs
  • Open-air bath
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Activities:

  • Golf course (within 3 km)

Food & Drink:

  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Accessibility:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

2 swimming pools:

  • Opening times
  • Open all year
  • Adult only
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Opening times
  • Open all year
  • Adult only
  • Infinity pool
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs

Languages spoken:

  • Afrikaans
  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Polish
  • Turkish
  • Ukrainian
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities
Image 5 of Sheraton Grand Hotel & Spa
Image 6 of Sheraton Grand Hotel & Spa

House Rules at Sheraton Grand Hotel & Spa

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.8

Comfort:

9.0

Location:

9.2

Free WiFi:

8.2

Facilities:

8.7

Cleanliness:

9.0

Value for money:

7.5