19 North Bridge, Old Town, Edinburgh, EH1 1SD, United Kingdom
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Hilton Edinburgh Carlton Overview

First Impressions

Walking into the Hilton Edinburgh Carlton feels like stepping into a piece of Edinburgh’s history — and honestly, that’s because you literally are. This four-star hotel sits right on North Bridge in the Old Town, and the building itself has this wonderful Victorian grandeur that immediately tells you you’re somewhere special. The lobby has that classic Hilton polish, but there’s something distinctly Scottish about the whole atmosphere that I really appreciated.

Location That Actually Matters

You know what’s brilliant about this place? You’re basically in the center of everything without feeling like you’re stuck in a tourist trap. The Royal Mile is right there — I mean, you can practically roll out of bed and be at Edinburgh Castle in ten minutes. But here’s the thing couples especially love (and the 9.3 location score backs this up): you can easily duck away from the crowds when you want some quiet time. The Old Town’s winding closes and wynds are right at your doorstep, perfect for those romantic evening strolls that actually feel authentic rather than staged.

The Room Experience

I’ll be honest — the rooms aren’t going to blow you away with cutting-edge design, but they nail the fundamentals beautifully. The beds are genuinely comfortable (apparently other guests agree, because the hotel gets consistently high marks for sleep quality), and the room layouts make smart use of the space. Some rooms have these lovely views over the Old Town’s rooftops, though you’ll want to specify if that matters to you when booking. The bathrooms are well-appointed, and there’s something satisfying about the solid, traditional feel of everything.

Breakfast Worth Waking Up For

The breakfast setup here actually impressed me more than I expected. They’ve got the full Scottish spread — proper haggis, black pudding, the works — but they’ve also adapted really well to different dietary needs. The vegetarian and vegan options aren’t just afterthoughts, and if you’re dealing with gluten-free requirements, they’ve got you covered without making a big fuss about it. The buffet style means you can pace yourself, which I appreciate when I’m trying to fuel up for a day of exploring Edinburgh’s hills.

Why Guests Love It

What really sets this place apart is how it balances being part of a reliable hotel chain with feeling genuinely connected to Edinburgh. You get the consistency and service standards you’d expect from Hilton, but you’re sleeping in a building that’s been watching over this city for generations. The staff actually know the area — they’ll point you toward the less obvious pubs and suggest which closes to explore based on what you’re interested in. For couples especially, there’s something romantic about being this close to Edinburgh’s heart while having a comfortable, well-run base to return to each evening.

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Facilities

General:

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Laptop safe
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Wellness:

  • Fitness
  • Fitness centre

Food & Drink:

  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Accessibility:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • English
  • Spanish
  • French
  • Hindi
  • Hungarian
  • Latvian
  • Polish

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • Safety deposit box

Media & Technology:

  • Telephone

Reception services:

  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
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House Rules at Hilton Edinburgh Carlton

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 11:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.4

Comfort:

8.1

Location:

9.3

Free WiFi:

8.4

Facilities:

7.7

Cleanliness:

8.0

Value for money:

7.0